research reports & white papers

Creating a Balanced Portfolio of Information Technology Metrics.” IBM Center for The Business of Government.

Local Government 2035: Strategic Trends and Implications of New Technologies.” The Brookings Institution’s Issues in Technology Innovation, No. 27. [Covered by Forbes, Slate, Wired, USA Today, PC Magazine, GCN, KJZZ, Arizona Capitol Times]

The Collaborative Service Delivery Matrix: A Decision Tool to Assist Local Governments.” International City/County Management Association Center for Management Strategies, Washington, DC.

The Collaborative Service Delivery Arrangements for Local Governments: A Summary of the Research Behind the Decision Matrix Tool.” International City/County Management Association Center for Management Strategies, Washington, DC.

Bibliographic Resources on Collaborative Service Delivery Arrangements.” International City/County Management Association Center for Management Strategies, Washington, DC.

Mossberger, Karen, Caroline J. Tolbert and Mary K. Feeney. April 2014. Overview and Highlights: Smart Communities Evaluation. Evaluation supported by the John D. and Catherine T. MacArthur Foundation and Partnership for a Connected Illinois.

“Raza Development Fund and Promise Arizona Phase One Final Report.” Center for Urban Innovation, Arizona State University.

Civic Engagement Platforms Designed for, and by, Citizens.” Alliance for Innovation white paper.

“Realizing the Promise of Big Data.” IBM Center for The Business of Government.

“Residential Survey of Phoenix Metropolitan Area Residents’ Support for a Regional Solid Waste Initiative.” City of Phoenix, Department of Public Works.

“Smart Cities Financing Guide: Expert Analysis of 28 Municipal Finance Tools for City Leaders Investing in the Future.” Smart Cities Council, Redman, Washington.

“Sun Corridor Report.” Morrison Institute. Research on the Sun Corridor megapolitan region including changing demographics, comparisons to other mega regions and implications for economic development and land use.

Mossberger, Karen, Caroline J. Tolbert and Chris Anderson. April 2014. Measuring Change in Internet Use and Broadband Adoption: Comparing BTOP Smart Communities with Other Chicago Neighborhoods [Updated 2014].Evaluation conducted with support from the John D. and Catherine T. MacArthur Foundation.

Mossberger, Karen, Mary K. Feeney and Meng-Hao Li. April 2014. Smart Communities Evaluation: FamilyNet Centers. Evaluation conducted with support from the John D. and Catherine T. MacArthur Foundation.

Mossberger, Karen, Jennifer Benoit Bryan and Adrian Brown. April 2014. Smart Communities Evaluation: Civic 2.0 Participant Surveys and Interviews with Partner Organizations. Evaluation conducted with support from the John D. and Catherine T. MacArthur Foundation

“An Identification of Vision, Goals, and Community Priorities: A Report on Council StrategicVisions for Cave Creek.” Center for Urban Innovation, Arizona State University.

“An Evaluation of Staff Duties, Skills, and Performance: Management Audit for the Cave Creek Town Council.” Center for Urban Innovation, Arizona State University.

“Economic Reslience: No Big Ideas Needed!” BIG Ideas.

“Co-production and food insecurity among public housing residents.”

“Co-production of seniors in public housing.”

“Diversity Study Report.” (2015). Morrison Institute report based on the citywide survey conducted in Mesa to determine whether any minority groups are experiencing a pattern of racism or bias including LGBT, Latinos, developmentally disabled, physically disabled, etc.

“A hedonic housing price model for a redevelopment effort in Mexico City.”

“Working with the City of Phoenix Housing Department on Section 8 outcomes and privatizing their public housing stock.”

Tolbert, Caroline J. and Karen Mossberger. April 2013. Cuyahoga County Survey of Internet Access and Use. Commissioned by One Community.